Pedalsport becomes Giant Halifax – FAQ’s

In June 2017 the Pedalsport will become Giant Halifax. We will be completely refurbishing our shop and showrooms, before emerging as a Giant/Liv store. Here are a few FAQ’s to help our customers through the change:

Q: Will the shop be closing? And when?
A: Yes, over a 17 day period beginning on 5 June (last day of trading Sat June 3) and ending when we re-open on Thursday 22 June 2017, the shop will be temporarily closed for the final refurbishment to be completed.

Q: What if I need some work doing on my bike whilst you are closed?
A: We are going to keep our basement workshop open during the entire refurbishment period, so if you need some work doing on your bike, we can still help. However, work will only be accepted on a pre-booked basis. Please call us on 01422 361 460 to book your bike in with us and to arrange dropping it off.

Q: What brands will be available after you re-open
A: We will be come almost exclusively a Giant and Liv store. These brands have a huge range of bikes and e-bikes for all types of cyclists and we will have access to both the bikes and the clothing/accessory rnage of these brands

Q: What will happen to your other services, like the workshop and bike-fit?
A: These will continue after the refurbishment. We will offer all the main services, including bike repair and servicing.

Q: I bought a Specialized bike from you recently. Will you still providing servicing and warranty support for this bike?
A: Yes, we will be providing servicing and repair for all brands (not just Giant and Liv). And all warranties will be honoured as before the refurbishment.

Q: Will we see new staff in the new store?
A: The good news is that there are no staffing changes – only the look of the shop and the brands of products will change.

Q: Will I still be able to bring my Mavic wheels in to be serviced/repaired?
A: Yes, we will continue to repair and service all brands of bikes.

 

Advertisements